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Self-service guide

Help

Use this guide to understand account access, security, identities, privacy controls, Influence Points, Signal Caches, cosmetics, and common browser issues.

Effective September 3, 2026Last updated September 3, 2026
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Account accessUsername and handlePrivacy and safetyInfluence PointsIP ShopCosmeticsAccount stateBrowser troubleshooting
TR3NDR is strictly 18+. People under 18 may not create an account or use the service.

Account creation, login, and recovery

Can I create an account?

Use the Create Account tab when registration is available. If registration is temporarily unavailable, existing account holders can continue using Log In.

How do I log in?

Use your private username—not your public @ handle—and your password. Your login username is not intended to appear on your public profile.

How does recovery work?

Select “Forgot password?” and enter the verified recovery email connected to your account. Complete the security check, then enter the verification code sent by TR3NDR. Treat verification codes like passwords and never share them.

Why must my recovery email be verified?

Verification confirms that you control the recovery address and allows it to be used for account recovery and any security options you enable.

How do I set up two-factor authentication?

Open Settings → Account → Two-Factor Authentication, select “Setup 2FA,” confirm your password, and add the setup key to any standards-compatible authenticator app. Enter the current six-digit code to finish, then save the one-time recovery codes somewhere private.

When does TR3NDR ask for a 2FA code?

When 2FA is active, TR3NDR may require a second factor after your password, particularly for an unrecognized session. If you choose to trust a device, repeated prompts may be reduced until that trust expires, is revoked, or the related site data is cleared.

Can I use email if my authenticator is unavailable?

Yes, if you previously enabled email recovery in the 2FA settings. After your password is accepted, choose “Email me a code.” Saved recovery codes remain an offline fallback.

How can I review sessions?

The Sessions panel shows recognizable information such as device or browser type, recent activity, and expiration. You can sign out one session or every other session.

Private username, public handle, and profile name

  • Username: private account identifier used for login.
  • @ handle: public unique identity used in profiles and mentions.
  • Profile name: public display name that can be changed without changing your username or handle.

Handles must be available when selected. A handle or username does not create ownership of a trademark or another person’s identity.

Privacy, notifications, and boundaries

Open Settings to choose who can mention you, reply to you, begin direct-message conversations, or reshare your posts. You can also change notification categories, muted words, text size, contrast, motion, and appearance.

Silencing removes a profile’s activity from your feeds and notifications. Blocking additionally prevents that profile from interacting with you and ends its message access.

“Silence Notifications” hides the unread badge while leaving notifications available inside the relevant tab. Message notifications appear in Messages rather than Signals.

A paid-DM setting can require a one-time IP payment to begin a new conversation. If either person has already started the conversation or access was previously obtained, both participants can continue replying without a new initiation charge. Choosing “Nobody” prevents new conversations and disables new paid access, but it does not close established conversations. Blocking ends message access and does not refund a completed access payment.

How Influence Points work

Qualifying interactions award Influence Points to the creator of the affected content. Your own views, likes, comments, reshares, and follows do not award points to you.

  • Unique account-bound view: 1 IP
  • Like: 3 IP
  • Comment: 5 IP
  • Reshare: 10 IP
  • Follower gained: 20 IP

A view counts once per account for the same post. Refreshing does not create repeated views. Removing a like, comment, reshare, or follow reverses the corresponding points. Deleting created content removes the points earned through that content. Comments and commented reshares can earn their own qualifying engagement, while a comment-free reshare sends engagement to the original post.

Editing your own post costs a baseline of 50 IP plus 10% of your current account IP. Editing a direct message costs 5 IP and deleting one costs 10 IP. The current cost is shown before you confirm an action.

Influence Points are an in-service metric and utility. They can be spent on Signal Caches, paid-message access, and disclosed editing or deletion actions. They cannot currently be purchased with real money, transferred outside available product features, or redeemed for cash. See the Influence Points section of the Terms.

Signal Caches and the IP Shop

What can a Signal Cache contain?

Each opening produces one profile cosmetic from the current catalog. The displayed rarity odds are Common 65.49%, Rare 30%, Epic 4%, Legendary 0.5%, and Mythical 0.01%. There is no hidden guaranteed-drop or duplicate-streak protection.

Why did my price increase?

The base opening price is 25 IP. Every opening starts a new compounded step: the next price applies an additional 1.5% step, the following step applies 3%, then 4.5%, and so on to the previously increased value. The countdown restarts at 24 hours after every opening. After 24 hours without opening a cache, the base price returns.

What happens to a duplicate?

The duplicate is burned automatically rather than stored as another copy. TR3NDR immediately returns 50% of the IP charged for that specific opening, rounded to the nearest whole IP. The remaining half is the net cost of that opening.

Cosmetics, themes, motion, and badges

The collection contains Profile Pictures, Profile Picture Frames, Leaderboard Rank Frames, and Profile Banners. Profile Pictures and their Frames use one shared geometry so unlocked artwork can be combined. Equipped cosmetics update live for you inside the Profile Editor and become visible to everyone else after you save.

Each supported cosmetic can have separate dark, light, and Vybe artwork while remaining one collectible item. Animated assets follow the Motion setting; reduced motion can replace or pause movement. Leaderboard Rank Frames style the complete placement rather than changing the underlying rank.

Profile badges represent eligible accomplishments. Up to four appear in the profile showcase; use “View All” when more have been earned. Selecting a badge reveals its name and description.

Deactivation and permanent erasure

What does deactivation do?

Deactivation signs you out and hides your profile, posts, and other public activity. Your handle, account information, Influence Points, and collection are preserved. Logging in again reactivates the account.

What does permanent erasure do?

Permanent erasure deletes your account and associated information, releases your handle, and cannot be undone. Limited backup, security, or legally required records may remain temporarily as explained in the Privacy Policy.

Browser and display troubleshooting

I was signed out

Your session may have expired, been invalidated, or been cleared by the browser. Return to the landing page and log in again. Blocking necessary cookies can prevent login from persisting.

The interface is too bright, animated, or small

Use Settings → Appearance to change theme, motion, text size, contrast, and atmospheric effects. Device mode follows the operating system’s light or dark preference.

What happens if I clear TR3NDR site data?

You may be signed out, the browser may be treated as a new device, and device-specific preferences may reset. Clearing site data does not by itself erase your TR3NDR account. Use the account controls for deactivation or permanent erasure. Read the Cookies and Storage Notice before clearing it.

Legal information

The Terms of Service govern use of TR3NDR. The Privacy Policy explains information practices, and the Cookies and Storage Notice explains cookies and related site data.

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